Deep Radiance Wood Wick Set

Q: What are your shipping policies?

A: Flat Rate Shipping: $5 for Orders Under $50
At Dazzling Vicky, we strive to make your shopping experience as smooth and affordable as possible. For orders under $50, customers are responsible for a low flat shipping fee of $5. For orders over $50, enjoy free shipping on us! Please check our Shipping Policy for more details.

Q: Can I order candles if I'm outside the listed shipping countries?

A: Yes, if your country is not listed, please contact us directly to discuss shipping possibilities. We strive to accommodate international customers wherever possible.

Q: Why can I only pay using PayPal?

A: We currently accept payments exclusively through PayPal to ensure all transactions are processed quickly and securely. PayPal is a widely recognized payment platform that supports various methods, including credit and debit cards. It allows us to provide you with a safe shopping experience and ensures that your orders are processed efficiently. We plan to expand our payment options in the future to accommodate more preferences. Thank you for your understanding and support!

Q: How should I care for my candles?

A: To ensure the best performance of your candles, trim the wick to ¼ inch before each burn. Allow the wax to melt across the entire surface on the initial burn to prevent tunneling, and never burn for more than 4 hours at a time. Store your candles in a cool, dry place away from direct sunlight.

Q: What safety practices should I follow while using candles?

A: Always keep burning candles within sight and away from flammable objects. Children and pets should not be left unattended near candles. Extinguish all candles when leaving a room or before going to sleep. Ensure candles are placed on stable, heat-resistant surfaces.

Q: What should I do if some of the crystals in my candle detach during shipping?

A:Due to the delicate handcrafting of our candles, some smaller crystals may shift or detach during shipping, especially in warmer weather. While this is a natural occurrence, it doesn't impact the quality or enjoyment of the candle. You can easily place the crystals back onto the wax, or leave them as a decorative touch beside the candle for an added layer of charm.

Q: What are the ingredients of your candles?

A: Our candles are made from 100% plant-based wax blended with pure essential oils for a clean and lasting burn.